Dazn5 Terms and Conditions – Essential reading before you become a member

1 General Terms & Applicability

These Terms and Conditions apply to all services, games, bonuses, and promotions on the dazn5 platform. By visiting the dazn5 website, downloading the app, or creating an account, you confirm that you have read, understood, and agreed to these terms.

Dazn5 reserves the right to update these Terms and Conditions at any time. Changes will be announced on the platform and will take effect from the date of publication. It is your responsibility to review this page regularly and stay informed of any updates.

• These Terms and Conditions are available in both Bengali and English; in the event of any conflict between the two versions, the English version shall prevail.
• To use dazn5 services, you must create a valid account.
• Each person may hold only one account. Creating multiple accounts is strictly prohibited.
• Dazn5 reserves the right to modify, suspend, or discontinue any of its services at any time.

2 Account Registration & Use

You must provide accurate and complete information when registering on dazn5. Opening an account with false or fabricated details is strictly prohibited and may result in account termination. You are solely responsible for the security of your account.

Never share your login credentials (username and password) with anyone. If you suspect unauthorized access to your account, contact our support team immediately. You are responsible for all activity carried out from your account.

• The name and date of birth provided at registration cannot be changed.
• Creating multiple accounts from the same device, IP address, or household is strictly prohibited.
• Accounts may not be transferred or sold to third parties.
• Dazn5 may request additional identity verification (KYC) at any time.
• Dazn5 reserves the right to hold withdrawals until verification is completed.

3 Age Verification & Eligibility

Dazn5 services are strictly for individuals aged 18 and above. This platform is completely off-limits to minors. You must confirm your age at registration and may be required to verify it with a national ID or passport.

If a member opens an account by providing false information to conceal their age, the account will be immediately closed and all deposited funds may be forfeited. dazn5 does not compromise on age verification in order to ensure responsible gaming.

• A national ID card, passport, or driving licence is accepted as proof of age.
• Deposits may be restricted until age verification is complete.
• Parents and guardians are responsible for ensuring that minors in their care do not access this platform.

4 Payments, Deposits & Withdrawals

Dazn5 supports deposits and withdrawals via Mobile Banking, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT). Deposits are generally instant, and withdrawals are typically processed within 24 hours.

Account verification must be completed before withdrawals can be processed. dazn5 may request additional documents before processing a withdrawal request. Withdrawals must be made to the same payment method used for the deposit, unless otherwise arranged.

• The minimum deposit amount is BDT 500 and the minimum withdrawal amount is BDT 1,000.
• The maximum daily withdrawal limit may vary depending on the member's account level.
• For suspicious transactions, dazn5 may place a hold on payments until verification is complete.
• Deposits and withdrawals from third-party accounts are strictly prohibited.
• Cases involving money laundering or fraudulent activity will be reported to the relevant legal authorities.

5 Bonuses, Promotions & Offers

Dazn5 regularly offers welcome bonuses, reload bonuses, cashback, and various promotional offers. Each bonus has its own terms that must be read before claiming. Specific wagering requirements must be met before bonus funds can be withdrawn.

Every bonus has an expiry date. Bonuses not used within the specified period will be cancelled. If a member attempts to claim the same bonus through multiple accounts, both accounts will be closed and all bonuses forfeited.

• Wagering requirements for bonuses are typically 30–50 times the bonus amount.
• Bonuses cannot be used on all games; certain games may be excluded.
• Bonus amounts are tracked separately from the main account balance.
• Dazn5 reserves the right to modify or cancel any bonus offer at any time.
• Specific terms and conditions apply to the use of promotional codes.

6 Gaming Rules & Fair Play

All games on dazn5 are powered by internationally certified Random Number Generators (RNG), which are regularly audited by independent third parties. Every game outcome is entirely fair and determined without any external interference.

Any form of fraud, software manipulation, use of bots, or exploitation of system vulnerabilities is strictly prohibited. If such activity is detected, the account will be immediately closed and all funds forfeited.

• In Live Casino games, the dealer's decision is final.
• In the event of an incomplete game due to a technical error, dazn5 will resolve the matter in accordance with its own policies.
• If an event is cancelled in Sports Betting, the bet will be refunded.
• Arbitrage betting by placing opposing wagers on the same event is prohibited.

7 Responsible Gaming Policy

Dazn5 believes gaming is a form of entertainment, not addiction. That's why we provide our members with a range of responsible gaming tools to help you stay in control of your experience.

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Gaming will automatically stop once you reach a set loss limit.
• Session Limit: Set a time limit on how long you play in a single session.
• Cooldown Period: Take a break for anywhere between 24 hours and 30 days.
• Self-Exclusion: Exclude yourself from the platform for a set period or permanently.

8 Privacy & Data Protection

Dazn5 takes the privacy of your personal information seriously. Our Privacy Policy explains in detail how your data is collected, stored, and used. We never sell your personal information to third parties.

• All personal data is protected with AES-256 encryption.
• Payment information is stored in compliance with PCI-DSS standards.
• Information may be disclosed to authorities when required for legal purposes.
• To learn more, visit our Privacy Policy Read.

9 Account Closure & Restrictions

You may request to close your account at any time. Please complete all pending withdrawals before doing so. dazn5 also reserves the right to close or suspend accounts under certain circumstances.

• Violations of these Terms and Conditions may result in immediate account closure.
• If fraudulent activity is detected, the account may be suspended and the balance forfeited.
• An inactivity fee may apply to accounts that have been dormant for an extended period.
• Any remaining balance in a voluntarily closed account must be withdrawn within the designated timeframe.

10 Dispute Resolution Process

For any dispute or complaint, please contact our support team first. Support typically resolves complaints within 72 hours. If you are not satisfied with the outcome, the matter can be escalated to a higher level.

• Please include your transaction ID and screenshots when submitting a complaint.
• In the event of a dispute, dazn5's game logs and transaction records will serve as the final and definitive evidence.
• For Sports Betting disputes, the official result of the event is final.
• Funds related to an ongoing dispute may be temporarily placed on hold.

11 Changes to Terms & Contact

Dazn5 reserves the right to update these Terms and Conditions at any time. For significant changes, notification will be sent by email or via the platform. Continued use of the platform after any changes will be considered acceptance of the updated terms.

If you have any questions about these Terms and Conditions, please contact our support team. We are ready to assist you with any queries.